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Why is enhancing user experience important for online games?

Gamepad, Smartphone, Laptop, Plant, and Headphones
Developers have to tune their user interfaces for all kinds of screen sizes and controls.

Why is enhancing user experience important for online games?

September 18, 2024 Posted by Jonathan Adams Editorial 1 Comment

With the gaming industry projected to reach highs of $363.20bn by 2027, up from $282.30bn in 2024, you can imagine what it takes to stand out in such a competitive landscape. Players have become more discerning; game developers, on the other hand, have become more innovative. The goal is one – to attract and retain as many players as possible in the midst of their ever-changing preferences.

But consider this – you visited a platform and had a tough time finding games. Plus, the game takes a lot of time to load, especially during the tight moments of the storyline. What would you do in such a situation? The chances are you might leave. Right? This explains why most game providers are adopting lucrative means to enhance player experience with the aim of bolstering their competitiveness.

The importance of user experience

From the introduction, you must have already started seeing the crucial role that user experience plays. And if we were to consider statistics, Maze found that 77% of brands considered customer experience as one of the most important competitive differentiators. In another place, Forrester highlighted prioritizing user experience could impact not only the business’s direct revenue but also improve customer loyalty and optimize operational efficiency. As a result, this might lead to a yield of up to $100 for every $1 that you invest.

It is no wonder why several gaming companies have removed processes like registration that were needed before you could play. That makes it possible to access games like Lady Merlin slot without necessarily going through the cumbersome traditional methods of filling in your details on a platform. This is especially convenient for players who prefer privacy and might not want to share their personal details.

It is becoming more expensive to attract players than it is to retain them. Some studies, in fact, suggest that it can cost up to five times more. A positive user experience can help deal with the challenge of retaining players. It may also lead to increased in-app purchases and word-of-mouth recommendations. And by the way, do you know that according to Userpilot, 64% of marketers agree that word-of-mouth is the most effective form of advertising? It, in fact, was the leading source of brand discovery for internet users in the United States in 2023.

Implementing an effective user experience

1.      Intuitive user interface design

You don’t want to put off players because your user interface (UI) is not appealing. This is usually the first point they will interact with your game. And just as the adage goes, the first impression lasts; you want to ensure the interface is as welcoming as possible. One of the ways to get you started is by employing a simple and clear UI that does not overwhelm players with unnecessary information that distracts them from the gameplay.

Consistent icons and colors can improve clarity while prominently displaying features like scores and health bars can ensure easy access. Also, note that players might want to access games through a variety of devices. That means controls ought to be responsive and designed with players’ comfort in mind to avoid frustration. Plus, you may consider customizing options to allow players to adjust the game to their preferences. Such options can help you stand out, as Optimove suggests that more than 70% of customers expect to find tailored experiences.

Fortnite Chapter 5 Season 4 Item Shop
A game like Fortnite has an ever-evolving user interface, from the item shop to its countless game modes.

2.      Enhancing game performance

The extent to which players will be satisfied with your platforms depends heavily on the performance of your game offerings. Games that perform well and smoothly are likely to draw many players and retain them. What are your frame rates like? Optimal and stable frame rates can help drive immersion. Some experts suggest 60fps as the optimal rate.

You definitely do not want to frustrate your customers just because your games take a long time to load. Consider compressing assets and applying asynchronous loading techniques to enhance game performance. Games should also be optimized to minimize battery consumption. You can achieve this by improving code or including options for low power usage.

Realism is another highly sought-after element in gaming. A more realistic game has a way of getting players more immersed in the game’s storyline. In a survey that was conducted among players of the Assasin’s Creed series, 58% thought that developers should reduce the changes they introduce to the storyline. Some of the respondents actually noted that game developers should maintain historical accuracy as much as they can, not unless it hinders a major part of the gameplay. That’s why you might have noticed most of them incorporate high-quality graphics and compelling storylines to appeal to such preferences.

Final words

As gaming continues to draw the attention of millions and billions of fans, game developers are turning to lucrative techniques to stand out. You can’t stay relevant in this industry if you are not innovative. It explains why we have been seeing companies incorporate measures like no registration to improve user experience and, therefore, attract more players. And since we have yet to reach the climax of innovation, we will definitely see more developments that will only make gaming more immersive.

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About Jonathan Adams

Correspondent for Armchair Arcade.

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